Shipping Policy

What currency are the prices do I see in the site?
All prices are in USD.

Where will my ring ship from?

All Rings are shipped from Clermont, Florida (USA)

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. A majority of items will take 4-7 days production time for your order to ship out, average shipping times are 2-5 business days. Please note that processing times are different for each ring as some are made to order. 

Tracking numbers are updated within 24-48 hours after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee, if the product is defective, damaged, not satisfied, or need to exchange. We give you 30 days to send it back to us for a full refund or exchange. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at contact@elementalbands.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 

How long does shipping take?
All rings ship from Clermont, Florida and depending on your location transit shipping will usually take 2-5 business days. 

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help! If you have any question you can't find an answer for please don't hesitate to email us.